FAQ's

  1. Q. Is ordering online secure?

    A. Yes, ordering online with us is secure. We protect the information you give us when placing an order. Only our staff can access your details, and all employees are trained on our security and privacy policies. If you have any questions about the security of ordering online from Chic&Ticker.Store, please email us at chicandticker@gmail.com.

    Q. How do I place my order?

    A.

    1. Select the product you want to buy.
    2. Click the “Add To Cart” button.
    3. Add more products to the cart if you want by repeating the first two steps.
    4. Click “Cart” in the menu bar.
    5. Scroll down and click “Proceed to Checkout”.
    6. Fill in your billing details and review your order.
    7. Click the “Place Order” button.
    8. You will receive a confirmation email with your order details.
    9. You can pay using Cash On Delivery (COD).

    Q. How do I cancel an order on ChicnTicker.Store?

    A. You can call our helpline during office hours to cancel orders. You can also cancel your order during the final confirmation call.

    Q. What is your returns policy?

    A. Please visit the “Return Policy” page for details on our return policy.

    Q. What is your refund policy?

    A. Please visit the “Refund Policy” page for details on our refund policy.

    Q. What is your shipping cost?

    A. Our shipping cost is Rs 00/- We are Offering Free Shipping

    Q. Which service do you use for shipping?

    A. We use TCS, and Leopards Courier Services for shipping.

    Q. What is your delivery time?

    A. We deliver within 2-3 working days after the confirmation call.

    Q. How do I order an out-of-stock product?

    A. You can pre-order out-of-stock products by contacting us via call or email.